Why this course?

Description

While the pandemic has put a comma to in store shopping experience for the customers, it is obvious that this will not be lasting forever. All the retail stores competing against each other to expand their base of customers, essentially offer same products and similar prices. The service provided by the shop floor executive, "Makes or Breaks" the customer experience. Thus, it is important to groom every individual on the shop floor with basic communicative English skills in order to use correct phrases and create a delightful shopping experience for the customer.