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| Item Details | Price | ||
|---|---|---|---|
Master the art of asking the "Right" questions
Language: English
Instructors: U2L Academy
Validity Period: 7 days
Why this course?
The ultimate goal of selling is to provide a solution to your prospects' problems or to help him make an informed buying decision, but can you accomplish that if you do not make an attempt to understand his problem or uncover his needs and wants? And how do you discover his needs? The answer is by 'Probing'.
| Pre-Assessment - The Art of Probing | |||
| 1. Introduction | |||
| Look at this Video... | |||
| 2. What, When, Why of Probing | |||
| Probing Questions | |||
| 3. Types of Questions & Responses | |||
| Probing Communication | |||
| 4. Customer Profiling & Probing | |||
| 5. BANT Model | |||
| BANT Model | |||
| Post-Assessment - The Art of Probing | |||
| Course Feedback | |||
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